View Vacancy -- Systems Navigator (Making Every Adult Matter)

Housing & Accommodation

Haringey are excited to have become one of seven new Making Every Adult Matter adoption areas, which will bring together a wide range of people and organisations to improve the services, outcomes and systems that support people experiencing  homelessness, mental health, substance and alcohol dependency and criminal justice involvement.

About the Role

The Systems Navigator will design and deliver our three-year MEAM intervention. The role will be responsible for coordinating a multi-disciplinary practitioners group who will work together to explore what needs to change for the most vulnerable people in our borough to live healthy and fulfilling lives. As well as this, the role will work collaboratively with other agencies and directly with people facing complex and multiple disadvantage to navigate services differently to achieve their personal goals and outcomes. 

This role will be key to achieving the Council's aim to improve the lives of very vulnerable people and will be part of our growing partnership of homelessness and rough sleeping services in the borough.

About You

This is an exciting opportunity to use experience and skills from frontline homelessness, health, criminal justice or drug service roles, to bring about genuine change for vulnerable people and the services that support them. This is an ideal role for someone who has firsthand experience working or accessing homelessness, mental health or drug treatment services who is looking for an opportunity to make change happen at a more senior level.

You will be an excellent verbal and written communicator with a passion for solving problems. You will be confident challenging those around you to think differently and to recognise the value of working collaboratively as a joined up system of support services.

You will understand the difficulties faced by people who experience multiple and overlapping needs when they try to access health and housing support. You will be a strong advocate for asset-based and trauma-informed approaches to working with vulnerable people and you will have a good understanding of the ways that vulnerability is exacerbated by poverty, social inequality and isolation.



£35,991 - £38,994
Experience of working in frontline support roles with homeless people with complex needs, or people with similar needs.

  1. Experience working as part of a multi-agency partnership to address complex problems and bring about positive change
  2. Experience of facilitating and leading meetings, workshops and learning events
  3. Experience of managing budgets, in particular personal budgets for service users
  4. Strong interpersonal skills and ability to communicate clearly and positively influence a variety of audiences, including senior officers and multi-agency partners, both verbally and in writing.
  5. High level of personal organisation with the ability to plan and prioritise own work as well as coordinating partnership projects.
  6. Resilience and determination to overcome obstacles and find solutions and workarounds.
  7. Numerical and analytical skills and to interpret statistical data and use it for planning and monitoring.
  8. Creating reports, presentations, monitoring documents and service level agreements for use across different organisations.
  9. Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with complex needs.
  10. A commitment to, promoting and implementing the Council’s equal opportunities policy.
  11. Able to use IT systems including Word, Excel, databases and reporting tools.
  12. Ability to work occasional evenings and weekends when required.
  13. An understanding of, and the ability to follow, guidelines that  ensure compliance to Health and Safety at Work, Data Protection and other statutory requirements.
Full Time
Temporary / Fixed Term
3 year fixed term contract to deliver the Making Every Adult Matter approach in Haringey. Internal and external secondments considered.
For further information please contact the Haringey Hub: Resourcinghub@haringey.gov.uk

This opportunity is closed to applications.