View Vacancy -- Library Services Advisor

Customer Services
Permanent
Part Time
£22, 506 pro rata

Job Title:          Library Services Advisor       

Grade:              Part Time SC5 – 18 hours PW

Closing Date:   14th January 2018


About the role:

To operate as a Library Services Advisor across all the Haringey Libraries as required. The officer to determine priorities, organise and carry out projects and events to promote library services. To take supervisory responsibility in the absence of Library Team Leader. To act as the key-holder, responsible for opening and closing of the library. Deal with challenging situations and provide comprehensive advice and dealing with general complaints. Having a good understanding of relevant legislation, procedures and systems; whilst delivering core library services with a focus on a high level of customer service and performance.


You must be able to assist customers in a manner that reflects Haringey’s Values, Principles and Pledges.


About you:

  • We are looking for candidates who can offer full professionalism, commitment and dedication and offer the highest quality service.
  • You need to have strong IT skills and knowledge of MS Office to assist the service users and carry out relevant duties.
  • You must have the ability to work as part of a team and have good written and verbal communication skills. You must be responsive, accurate and work with integrity; and to demonstrate flexibility and adaptability.
  • You must demonstrate the ability to take on board the physical elements of the role – supported by health and safety procedures and equipment (appropriate support and adjustments will be made for staff according to OHU recommendations and any disabilities will be taken into account)
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For further information please contact the Haringey Hub: Resourcinghub@haringey.gov.uk

This opportunity is closed to applications.