View Vacancy -- Business Rates and Council Tax Apprentices x3

Customer Services
Temporary / Fixed Term
 
£14,101.80 per annum (£235.54 per week for the first 6 months & £306.84 thereafter, subjection to probation.

3 Business Rates and Council Tax Apprentices

(Business Admin)

Grade:       HAPP1/ HAPP2

Salary:      £14,101.80 per annum (£235.54 per week for the first 6 months & £306.84 thereafter, subjection to probation.

Hours:      30 hours per week (over 5 days)

Contract:  Temporary 12 to 18 months or upon successful completion of the  apprenticeship


About the role

As a Business Administration Apprentice, you will be supporting the Revenues Business rates and Council Tax service in all aspects of business rates and council tax collections.  The service is responsible for maintaining the Council Tax and Business Rates databases and maximising collection of Council Tax and Business Rates.

Main duties and responsibilities will be as follows:

  • Maintaining online accounts for Council Tax and Business Rates customers
  • Updating computer records
  • Dealing with customer enquiries received by telephone, in writing, email or through social media activity, using appropriate IT systems to log, action and respond.
  • Process standard functions within the service based on procedural guidance.
  • Working on BACS, AUDDIS & ADDACS monthly Lists
  • Setting up instalments for ratepayers
  • Identifying and administering reliefs, discounts  and exemptions
  • To understand basic principles of Business Rates or Council Tax
  • Training will be given in order to achieve the above tasks
  • To liaise effectively and professionally with staff and clients/ and outside agencies, always presenting an efficient image of the Service and Council.

About you

  • You will have GCSEs in English and Math (grade C or above or equivalent)
  • You will have a positive ‘can do attitude’ and good work ethic.
  • Excellent time-keeping skills and presentable and professional at all times
  • Excellent written and verbal communication skills with great attention to detail
  • IT literate, good working knowledge of Good knowledge of MS Office i.e. Word, Excel, Power Point and Outlook.
  • Adaptable & organised and able to prioritise
  • Problem solving and analytical skills
  • Flexible and able to contribute to a team approach where you will be required to build good relationships not only within your team, but also across all areas of the organisation.

You will be required to attend job training for the Business Administration 1 day per week at a local college. 

Other Requirements / How to apply

  • Be a resident of the London Borough of Haringey or attended a school / further education institution within Haringey. 
  • Be aged 16 and over (applications are strongly encouraged from 16- 24 year olds). 

If shortlisted you may be required to attend an assessment day with the training provider, to assess your eligibility, prior to being invited to interview.  

Applicants can either complete the online application or upload a CV and cover letter outlining how you meet the criteria.

Support in completing your application is available by registering with the Haringey Employment & Skills Team, but you will need to make contact ASAP > HEST@haringey.gov.uk or calling 020 8489 2969, as there may be a waiting list during busy periods.

Closing Date: 9th September 2018



For further information please contact the Haringey Hub: Resourcinghub@haringey.gov.uk

This opportunity is closed to applications.